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Terms and conditions of use

Browsing our website

In the normal course of visiting the Super Supreme.com website, viewing pages, or downloading information, we will gather and store certain information about your visit automatically. We use this information to help us make the site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. Unless it is specifically stated otherwise, no additional information will be collected about you.

This information does not identify you personally. We can automatically collect and store the following types of information about your visit:

Your computer's Internet Protocol (IP) address. (An IP address is a number that is automatically assigned to your computer whenever you go on the Web.)
The domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account)
The Internet address of the Web site, if any, from which you came to our site.
The date and time you arrived at our site and how long you spent visiting the site.
The name and version of your computer's operating system and browser
The pages you visit.

Cookies
Some pages on this website employ browser session "cookies." A cookie is a small piece of data that a website transfers to your computer's hard disk to allow the server to distinguish your session from that of others while you are connected. Requests to send cookies are not designed to collect information about you, but only about your "browser session." The cookies make it easier for you to use the dynamic features of our web site. The cookies and the information about your session are automatically destroyed shortly after you close your browser. The information is not permanently stored on your computer. We do not collect personal information about you except as described above.

Website security
We try to take appropriate measures to protect the confidentiality, integrity, and availability of information about those that may want to use our website.

Super Supreme.com enforces a high level of protection for securing transmissions between a user's browser and this website. Further, we try to link only to sites that share our standards and security concerns. However, Super Supreme.com cannot take responsibility for the content or security practices employed at other sites.

E-mail security
Please be aware that Super Supreme.com cannot guarantee the confidentiality or security of any information you send to us over the Internet when using e-mail. Super Supreme.com shall not be liable for any breach of confidentiality resulting from such use of e-mail via the Internet. Super Supreme.com will not use e-mail to communicate confidential unless the e-mail is secured.

Changes in Our Privacy Policy
From time to time we may make changes to our privacy policy If we make changes, we will post them on our site to make users aware of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it. A user is bound by any changes to the policy when she or he uses the site after those changes have been posted.

Return Policy

All of our products are covered within 30 days under the following return policies:

Restocking Fee of 15%
Returned units must be in new and resellable condition, original box, all paperwork, certificates and installation instructions must accompany unit.
Your returned equipment must be free of scratches, dents and defects resulting from careless, improper handling or abuse
We do not accept returns on products that have been installed
No returns on parts
Be sure to retain tracking information and use insurance on your return package
Return policy is limited to 30 days from the date of purchase
Please be sure to retain tracking information and use shipping insurance on your return package
We are not responsible for lost or damaged shipments.  Please use an adequate amount of shipping insurance on your return package
We will be glad to exchange a unit for a different model.  Please be aware that you will be responsible for incoming as well as outgoing shipment costs on exchanges
All returned units that "do not work" will be thoroughly inspected by our technicians.
Before you the send equipment to us, please contact us for a RMI number here